Cookies policy Olé Hotels, Official Website Cookies policy Olé Hotels, Official Website
(+34) 971 99 24 00
  • 902 02 05 25
    (971 99 24 00)
    Horario de atención (GMT +1)
    - De Lunes a Domingo de 09:00 a 24:00
    0800 664 44 23
    Anruf gratis
    Servicezeiten (GMT +1)
    - Montag bis Sonntag von 9:00 bis 24:00 Uhr
    0800 783 07 93
    Toll-free call
    Service hours (GMT +1)
    - Monday to Sunday (09:00 to 24:00)
    0805 542 023
    Appel gratuit
    Horaire (GMT +1)
    - Du Lundi au Dimanche de 09h00 à 24h00
    +34 971 99 24 00
    Cost per operator
    Service hours (GMT +1)
    - Monday to Sunday (09:00 to 24:00)
    800 931 590
    Chiamata gratuita
    Orario di servizio (GMT +1)
    - Lunedì a domenica (09:00 a 24:00)
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Cookie policy

WHAT ARE COOKIES?

This website uses cookies and/or similar technologies to store and recover information as you browse. These technologies can serve a range of different purposes, such as recognising you as a user, collecting information about your browsing habits or personalising the way in which the content is shown.

Some cookies are controlled and managed by the owner of the website (known as “first-party cookies”) and others are from third parties (known as “third-party cookies”), because, for example, they provide a tool or functionality incorporated on the website.

The specific uses we make of this technology are described below.

WHAT TYPE OF COOKIES DO WE USE AND WHY?

On this website we use the following types of cookies:

  1. Technical cookies or those that are essential for providing our services: These cookies are processed by third parties or us and allow the user to browse a website, platform or application, and use the various options or services it makes available. They also include cookies used to manage and operate the website and enable its features and services, for example, to control traffic and data communication, identify the session, access restricted areas, record elements that make up an order, make a purchase, manage payment, prevent fraud related to the safety of the service, use safety browsing features, store content to broadcast videos or sound, enable dynamic content (e.g. animated text or images) or to share content on social networks. This category of cookies also includes those used to manage advertising spaces, in line with technical criteria, such as edited content, the frequency with which adverts are shown or to control the origin of the potential client when the client has activated an advertising link from an affiliated website within a marketing programme.

These cookies are exempt from compliance with the obligations set forth in Article 22.2 of Spanish Law 34/2002 on information society and e-commerce services (LSSI).

  1. Preference or personalised cookies: We use both first- and third-party cookieswhich enable us to record information so that users can access the service with specific features that make their experience different from that of other users, such as, for example, language, the number of results shown for a search, the aspect or content of a service according to the type of browser used to access the service or the region from which the service is accessed, etc.

Third-party cookies: Below you will find a list of the third parties who handle the information collected by these cookies:

COOKIES RESPONSIBLE + INFO
Dynamic Yield Dynamic Yield Ltd. https://www.dynamicyield.com/platform-privacy-policy/
  1. Analytic or measurement cookies: These cookies are processed by third parties or us and allow us to count the number of users and statistically measure and analyse user behaviour on the offered service. In order to do so, they analyse how users browse our website with the aim of improving the products and services we offer.

Third-party cookies: Below you will find a list of the third parties who handle the information collected by these cookies:

COOKIES RESPONSIBLE + INFO
Google Analytics Google https://support.google.com/analytics/answer/6004245?hl=en https://policies.google.com/privacy?hl=en-GB

You can deactivate Google Analytics cookies by installing the disabling component that is available at: https://tools.google.com/dlpage/gaoptout?hl=en-GB

Tealium Tealium, Inc. https://tealium.com/privacy/
  1. Targeted advertising cookies: We also use third-party cookies that allow us to analyse our users’ browsing habits to build specific profiles and show personalised advertising that targets said profiles.

We use an online targeted advertising programme to ensure our advertising is adapted and relevant to our users. The companies with which we collaborate within the targeted advertising programme may show you adverts in line with your likes and interests, based on information collected on how you browse our website or the website of third parties who participate in said programme. For such purposes, the companies with which we collaborate may install a cookie in your browser to identify you as part of the targeted audience. They can also detect that you have previously visited our website by installing tracking cookies.

You can find more information about online behavioural advertising and how to manage your browser’s privacy by disabling this type of advertising at: https://www.youronlinechoices.com/uk/

Third-party cookies: Below you will find a list of the third parties who handle the information collected by these cookies:

THIRD-PARTY COOKIES RESPONSIBLE + INFO
Tealium IQ Tealium, Inc. https://tealium.com/privacy/
Google ads Google https://policies.google.com/technologies/ads?hl=en-GB
Facebook Facebook, Inc. https://en-gb.facebook.com/policies/cookies/

DATA TRANSFERS TO THIRD COUNTRIES

You can find more information about transfers to third countries, where applicable, by third parties identified in this cookie policy in corresponding policies (see the sections on “Third-party Cookies”).

DATA STORAGE TIME

Certain cookies are cancelled after you have finished browsing on the website (session cookies), while others may remain stored on users’ computers and be accessed for a longer period of time (persistent cookies).

Expiry of first-party cookies: our preference or personalised cookies expire after 365 days.

Expiry of third-party cookies: You can find more information about how long the third parties identified in this cookie policy store cookies in their corresponding cookie policies (please check the links provided in the “Third-party Cookies” sections).

HANDLING PERSONAL DATA AND RIGHTS OF THE DATA SUBJECT

The installation of third-party cookies can involve the collection of personal browsing data, such as IP addresses and online identifiers by companies for marketing purposes or other purposes under their responsibility. You can find information about the handling of personal data, where appropriate, by the third parties identified in this cookie policy and how to exercise your rights in their corresponding policies (see the links provided in the “Third-party Cookies” sections).

As regards our use of cookies, the information obtained from cookies can only be associated with a specific user in the event that said user is identified on the website. If this is the case, such data will be processed in accordance with the provisions of our website’s privacy policy. The policy includes information on how you can exercise your right to request access to your data and to rectify, delete, restrict its processing and transfer it, as well as to object to its processing and to file a complaint to the relevant data protection authority. + info

HOW CAN I MANAGE COOKIES?

You can manage cookies via the website’s cookie control panel.

Likewise, you can allow or block cookies, as well as delete their browsing data (including the cookies) from your browser. In order to do so, consult your browser’s options and instructions. Please bear in mind that if you accept third-party cookies, you must delete them from the browser settings.

For your convenience, you will find information below about the management of cookies from the developers of some of the main browsers:

  • Chrome, https://support.google.com/chrome/answer/95647?hl=en-GB
  • Edge,https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
  • Firefox, https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
  • Safari, https://support.apple.com/kb/index?page=search&locale=en_GB&q=manage%20cookies

To disable the use of third-party advertising cookies, you can also visit the deactivation website of the network’s marketing initiative (NAI, Network Advertising Initiative. Website in English: http://www.networkadvertising.org/managing/opt_out.asp).

You may not be able to use all of the website’s functions if you disable cookies.

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How to use the promotional code:

Choose your destination, dates, number of rooms and number of guests, select ‘Pay now’ as your form of payment and enter the promotional code:

OLE10DISC

Please note:

  • Discount valid for all our hotels in Spain.
  • Offer only valid if you book more than 28 days in advance and choose the PAY NOW rate.
  • Can be used in conjunction with other offers and promotions, except for other promotional codes or partner discounts.